| ID | 原文 | 译文 |
| 105974 | o conduct follow-up debriefings on every proposal, won or lost, and all projects; | o 对每一个建议、盈利或亏损和所有项目进行跟踪了解； |
| 105975 | o customer satisfaction interviews conducted by the firm, or an external agency; | o 通过公司或外面的代理直接访问顾客； |
| 105976 | o develop measurement techniques; | o 开发衡量技术； |
| 105977 | o expectations and requirements of clients. | o 客户的希望和要求。 |
| 105978 | o local and national regulations or influences; | o 当地和国家的规定或影响； |
| 105979 | o monitor employee motivation and attitudes towards work. | o 监督雇员对工作的动力和态度。 |
| 105980 | o nature of professional services; | o 专业服务的性质； |
| 105981 | o obtain bench-mark criteria by a review of the competition; | o 通过对竞争的回顾总结，得到基本情况的判断； |
| 105982 | o obtain peer review services of the firm to help identify, from an external audit, processes that can assist the firm to be more successful as a business. | o 通过外部审核得到同行对公司的评审，以帮助公司找到在经营上获得更大成功的方法。 |
| 105983 | o seek feedback from employees; | o 寻求雇员的反映； |